Customer Overview

Best Finance Corporation Limited, part of the Best Corporation Group, is a financial services company specializing in gold loan solutions. With over 15 years of experience, the organization serves customers across Tamil Nadu, Telangana, and Karnataka through its growing branch network.

As its operations expanded, the organization required a centralized approach to managing and securing enterprise devices while ensuring controlled access to business applications and protecting sensitive data.

Industry:

Banking & Financial Services (BFSI)
Device Type: Enterprise Mobile Devices
Devices Managed: 1,000+
Solution: halofort Mobile Device Management (MDM)

Business Challenges

As the organization expanded its workforce and branch network across South India, managing more than 1,000 enterprise devices across distributed locations became increasingly complex.

• Distributed Device Management: Managing and securing a growing number of enterprise devices across multiple branch locations was becoming difficult.
• Application Access Control: The organization needed to ensure users could access only internal and administrator-approved business applications.
• Data Leakage Risks: Preventing unauthorized data transfers through USB and other sharing methods was a key security requirement.
• Manual IT Operations: Device management and support involved significant manual effort, increasing the workload on the IT team.
• Limited Endpoint Visibility: The IT team needed centralized visibility into device health, status, and compliance across the entire device environment.
• Remote Support Challenges: Resolving device issues across distributed locations required an efficient way to remotely access, troubleshoot, and manage endpoints.

The halofort Solution Approach

The halofort team worked closely with Best Finance Corporation Limited to understand their existing device environment, operational challenges, security concerns, and data protection requirements.

Based on the identified pain points, a Proof of Concept (POC) was conducted to validate the proposed solution against the customer’s key use cases. The POC successfully met the customer’s requirements, demonstrating effective centralized device management, controlled application access, USB data transfer restrictions, and remote device support.

Following the successful POC, halofort solution was deployed across 1,000+ enterprise devices, enabling centralized control, stronger data protection, improved endpoint visibility, and more efficient IT operations across distributed location.

• Centralized Device Management: Brought enrolled devices under a unified management console, enabling the IT team to centrally configure, manage, and monitor devices across distributed locations.
• Secure Kiosk Mode: Configured enterprise devices in Kiosk Mode to ensure users could access only administrator-approved business applications, creating a controlled and secure device environment.
• Data Leakage Prevention: Restricted USB file transfers to prevent unauthorized movement of sensitive business data and minimize the risk of data leakage.
• Remote Device Management & Support: Enabled IT administrators to remotely access devices, troubleshoot issues, and perform device-level actions, reducing the need for physical intervention and enabling faster issue resolution.
• Real-Time Device Visibility: Provided centralized visibility into device health, status, and detailed device information, giving the IT team greater control and oversight across the device environment.
• Centralized Reporting & Compliance: Enabled standardized reporting and centralized insights to improve operational visibility, support compliance tracking, and simplify ongoing device governance.

Business Outcomes

• Stronger control over enterprise devices
• Reduced risk of unauthorized data transfer
• Secure access to approved business applications
• Faster issue resolution with remote support
• Simplified device management across locations
• Better visibility into device health and status